The Green Room FAQs

The Green Room is about connecting people from across the country. Our main aim is to combat isolation at this challenging time, to give people a space to connect and have meaningful interactions with strangers. 

We understand that this experience is predicated on how another person chooses to act.

With that in mind, please act with care and compassion!

FAQs

  • What are the ground rules?

    GROUND RULES

    1. Respect others.

    2. Do not share information about your partner with anyone else.

    3. Be mindful. Although we are encouraging connection with a stranger, it is your responsibility to safeguard yourself.

    4. Participants must be 18 years or older.

    5. Abusive or offensive behaviour will not be tolerated and anyone who does experience this can contact The Actors Trust directly at: support@theactorstrust.org.uk or the Riptide mobile number you receive on Day One for support.

    6. WhatsApp must be used and participants must hide/change their name and profile picture to keep their anonymity.

  • How is this experience controlled?

    We have created this experience in good faith, and we are relying on participants to self-police and buy into the shared ground rules and terms and conditions at all times.

    On the very rare occasion participants want to stop the experience they will be talked through the blocking process by us.

  • What do I do if I have a problem?

    Riptide are one text or call away from stepping in an helping with whatever your problem might be.

    You will receive Riptide’s number on day one of the experience.

    You can also email The Actors Trust directly on: support@theactorstrust.org.uk

  • How am I paired with a partner?

    You are paired based on your questionnaire answers. Participants fill in a pre-experiennce questionnaire.

    We pair you based on how you answer these questions. The method takes into account your preferences for your partner, your reasons for signing up and your shared values and beliefs and shared interests and hobbies.

  • Can I express a preference about who I am paired with?

    Yes. Although this is not guaranteed and you won’t know if you have received your preference.

    You won’t be able to choose a specific person, but you can choose to be paired with someone with a specific characteristic, for example, someone of the same or different gender.

    During the first half of the experience, you will not know anything about your partner.

  • Will I be paired with an actor?

    No, this experience is between real people and hope to promote connection with others.

    None of the responses you receive are scripted or from us as a company.

    If your partner happens to be an actor it is purely by chance!

  • What kind of information will you ask me for?

    We will ask you for your name, UK phone number, availability and preferences. We will also ask you to complete a questionnaire when you sign up, which we will use to enhance your experience. This questionnaire takes roughly 10 minutes to complete.

  • What information will Riptide give my partner about me?

    The only information we will share with your partner is your phone number. They will need that to make contact with you. We do not want this experience to be about your name, age, gender or appearance.

    The answers you give us in the pre-experience questionnaire will be for Riptide only. We use the answers to pair you with the right partner.

    Riptide may prompt participants to share some information as the experience progresses.

    In the meantime, it is up to you what name to save their number under!

  • Is this a dating experience?

    No, The Green Room is about exploring connections with others, it is about combating loneliness and isolation in a world where we are increasingly apart from each other.

    To put it plainly, we ask participants to find a platonic connection.

  • What should I do if I am paired with someone I know?

    This has happened when we paired two best friends together (shows that our pairing system works at least!)

    If you happen to be paired with someone you know and would prefer to be paired with a stranger, please text The Green Room number, and we will look to re-pair you.

  • When will the experience start? How long will it last?

    This experience will last two weeks. You will be notified of your partner’s number on day one with instructions (around midday).
    You will then continue to receive instructions daily throughout the experience.

  • How many times am I expected to contact my partner?

    Riptide will prompt you to contact your partner once per day, although if both participants agree you can have contact more or less often.

    All interaction times will vary depending on the availability you set out in your questionnaire response. We will do our best to pair you with someone who has similar availability to you.

  • Are there any trigger warnings for this experience?

    There are no specific trigger warnings for the experience, but we would point out that you are agreeing to listen to details about a stranger’s life. We cannot predict what you will both talk about (and that is part of the beauty of this experience).

    We would ask participants to think before sharing potentially triggering material.

  • Do I have to use video call or can we communicate in another way?

    Riptide will prompt participants by WhatsApp. This will be the form of communication we will start with. You may decide together that another form of communication is preferable over this, and that is fine.

  • What should I do if I am not comfortable or unhappy with my partner?

    Please contact the Riptide phone number to tell us why you are unhappy.


    We will try our best to accommodate your request to find another partner, although this cannot be guaranteed.

  • Can I meet my project partner in person?

    Yes if both participants are willing. We created this project for people to find new friends and connections that they might never have found otherwise.

    Many of our previous participants still continue to talk and meet up with each other in person.

  • Can I contact my partner after the experience is over?

    Yes, there is nothing stopping people from continuing their connections after the two-week period. And many pairs do. Connection is the aim, after all!

    There is a handover done by us to signal the end of the experience.

    Please note that participants will no longer receive prompts from Riptide and will be fully responsible for their interactions.

  • Are Riptide involved in the conversations we have?

    Yes and no, we aim to curate the conversations participants will have, we have modelled this on scientific research done into how we make connections with strangers. All participants will receive WhatsApp messages with conversation starters and prompts.

    But we will not be in the chat with you so how you answer and whether you discuss things not on the prompts are entirely up to you.

  • How will my data be stored?

    Your data will be stored for the duration of the project on a password-protected Google Spreadsheet, both for the safety and enhancement of the experience.

    Your data will not be shared with any third-party organisations and will be used strictly for this experience alone. We will delete your data after the dates of your project.